Shipping Policy

Orders for candles and home-fragrance items from Yankee Candle receive free standard shipping throughout the United States.

Shipping region

Yankee Candle accepts shipment only to complete, deliverable United States addresses. International shipping is unavailable. A customer should review the address carefully and request any correction before dispatch.

The fulfilment clock

An order reaching Yankee Candle by 5:00 PM (America/New_York time) may enter processing that business day. A later order, weekend order, or applicable-holiday order starts its processing count on the next business day.

Preparing the parcel

The Yankee Candle processing period covers payment review, order verification, picking, packing, and preparation for carrier handoff. This first stage normally takes 1–2 business days and is not transit time.

Standard delivery is $0

Yankee Candle provides free standard shipping for all US orders, without a minimum purchase requirement. Basket size does not create a standard-shipping fee.

Time in the carrier network

After the carrier accepts the Yankee Candle parcel, transit normally takes 4–6 business days. Weekends, holidays, severe weather, address exceptions, and carrier disruption can extend an estimate.

Damaged or misdelivered packages

A customer should notify Yankee Candle if a parcel is overdue beyond the estimate, apparently lost, delivered to the wrong place, or damaged in transit. The team will review tracking and available evidence and work toward the appropriate resolution.

Shipment changes

Yankee Candle can consider an address correction or cancellation only before dispatch and cannot guarantee a stop after fulfilment starts. Once the parcel has shipped, cancellation is handled through the Refund Policy.

Shipment status

Yankee Candle sends a shipping confirmation with the tracking number after dispatch. The first carrier scan may take time. If tracking does not update or reports a delivery problem, the customer may contact the store.

Shipment support

Merchant: Yankee Candle
Contact email: Support@Yankerlkcandle.top
Telephone: (302) 371-7743
Physical address: 728 Saint John St, Lafayette LA 70501, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York time).

When contacting Yankee Candle about an order, include the order number so the team can locate the relevant record.