From browsing home fragrance to resolving an order, Yankee Candle handles personal information under the practices described below.
Privacy controls for California residents
Subject to the CCPA/CPRA, California residents may request access, categories and sources, correction, deletion, portability, and information about recipients; they may also opt out of sale or sharing used for cross-context behavioral advertising and may have rights concerning sensitive information. This statement describes how Yankee Candle handles the corresponding customer request.
A Do Not Sell or Share request for Yankee Candle can be submitted to Support@Yankerlkcandle.top with that phrase in the subject, or through Contact Us. Yankee Candle may verify identity or an agent’s authority and will not unlawfully discriminate because a right was exercised.
Cookies in the fragrance storefront
Yankee Candle may use cookies or comparable technologies for cart operation, login, preferences, security, analytics, and site improvement. Blocking or deleting cookies through browser controls may limit essential shopping functions.
Where enabled, Yankee Candle may use Google Ads, including remarketing and conversion tracking. Google and advertising partners may use cookies or identifiers to measure conversions and display relevant advertising under their own privacy controls.
Operational record keeping
Yankee Candle retains each category only as long as reasonably needed for the stated purpose and for tax, accounting, fraud prevention, warranty, dispute, contractual, and legal obligations. Records are deleted or de-identified when continued identification is no longer reasonably required.
Outside parties involved in fulfilment
Yankee Candle may provide appropriate information to Shopify, payment processors, fraud-screening services, carriers, fulfilment partners, hosting and analytics vendors, advertising providers, customer-support tools, and professional advisers.
Yankee Candle may also disclose data to comply with law, answer valid legal process, protect customers or store rights, or support a legitimate business transfer. The store does not claim that data is never shared; each disclosure must have an operational or legal reason.
Information security approach
Yankee Candle uses reasonable administrative, organizational, and technical measures appropriate to the information. Internet transmission and storage always involve risk, so Yankee Candle does not promise perfect or absolute security.
Purposes from checkout to support
- For Yankee Candle, information supports checkout, payment verification, order fulfilment, delivery tracking, cancellation, returns, exchanges, and refunds.
- Customer-service messages help Yankee Candle answer questions, resolve product issues, and maintain accurate records.
- Device and transaction information helps protect Yankee Candle from fraud, keep the site working, measure performance, and improve the shopping experience.
- Marketing information is used by Yankee Candle only where permitted, and unsubscribe or privacy choices are honored.
Data categories in a fragrance order
Yankee Candle may receive a customer’s name, contact details, delivery and billing information, order history, returns, support messages, account details, and marketing preferences. Shopify and payment providers handle payment-card and transaction data.
Website records can include IP address, device and browser data, cookie or similar identifiers, referral source, viewed pages, interaction events, approximate location, and information about interest in jar and tumbler candles, refills, diffusers, car fragrance, holders, and candle tools.
Customer privacy options
Depending on applicable state law, a customer of Yankee Candle may seek access, correction, deletion, portability, restriction, objection, or an appeal. Marketing emails provide an unsubscribe route. Verified requests sent to Support@Yankerlkcandle.top are handled within the period required by applicable law.
Children’s privacy boundary
Yankee Candle does not direct this storefront to children under 13 and does not knowingly collect their personal information. A parent or guardian may contact the store if they believe a child submitted data, and Yankee Candle will review the request and take appropriate action.
Data-rights contact
Merchant: Yankee Candle
Contact email: Support@Yankerlkcandle.top
Telephone: (302) 371-7743
Physical address: 728 Saint John St, Lafayette LA 70501, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York time).
When contacting Yankee Candle about an order, include the order number so the team can locate the relevant record.