Yankee Candle provides direct support for candle and fragrance product questions, transactions, deliveries, returns, and privacy.
Merchant correspondence
Yankee Candle is located at 728 Saint John St, Lafayette LA 70501, United States. Approved returns must follow the prepaid-label instructions issued by customer service; merchandise should not be sent without authorization.
Customer support standard
Yankee Candle aims to provide a useful response as soon as reasonably possible. Identity may be verified before account-specific data, payment details, or privacy information is disclosed.
Email assistance
The published email address for Yankee Candle is Support@Yankerlkcandle.top. Include an order number, when relevant, and describe the requested outcome.
Voice support
The telephone number for Yankee Candle is (302) 371-7743.
Order-service checklist
- Provide Yankee Candle with the order number and the name or email used at checkout.
- Identify the product and explain the concern clearly. Questions about this Yankee Candle standard can be sent through the contacts below.
- Attach useful photos when reporting damage, defect, a wrong item, or missing parts. This point governs the relevant stage of an eligible order with Yankee Candle.
- Use the subject “Do Not Sell or Share” for a California sale-or-sharing opt-out request. Yankee Candle keeps this commitment consistent across the current product range.
Published support time
Yankee Candle customer service operates Monday to Friday, 9:00 AM–5:00 PM (America/New_York time). A message received outside that schedule is reviewed on the next business day.
Merchant contact record
Merchant: Yankee Candle
Contact email: Support@Yankerlkcandle.top
Telephone: (302) 371-7743
Physical address: 728 Saint John St, Lafayette LA 70501, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York time).
When contacting Yankee Candle about an order, include the order number so the team can locate the relevant record.